While upgrading my PC, I saw a black screen. I tried restarting it, but the upgrade is stuck. The PC starts in repair mode and then it goes back to Windows 10 black screen. What should I do?
A lot of people report Windows 10 black screen crash. While upgrading to Windows 10, the PC might suddenly stop. Even after multiple attempts to restart the PC, you might experience the display to be non-functional. This is called the black screen of death or BSOD. There are various reasons behind this such as power failure, hardware issues, and broken CPU fan.
If the black screen of death occurs due to physical harm, your data will be most likely safe. But, when the damage is logical, your data may be at risk. Since it not possible for many users to know the actual cause, it is best to not try random methods.
Let’s see what you can do when you see a black screen of death in Windows 10 with a cursor.
What Are the Causes Behind Black Screen of Death?
The Windows 10 black screen can occur due to hardware as well as logical damage. Here are some causes of BSOD.
The hardware issues mean there is some kind of physical damage in the system. Here is how it can happen:
- If you have recently added new equipment to the PC, then that can be the reason behind this. There is a chance that this new addition has caused power shortage. Before connecting any hardware to the PC, make sure that it is working properly.
- Some incompatible parts of the hardware can also lead to a black screen in Windows 10 with a cursor. For example, a new graphics card could be causing this problem if it is not compatible.
- If your CPU fan is broken or damaged, your PC will heat. This will harm the PC and result in BSOD.
- Shortage of internal memory can hamper working, which can cause the Windows 10 black screen crash.
The logical issues mean the software of the system is damaged. Here is how logical errors happen:
- Wrong Windows 10 update.
- Low RAM.
- Virus attack.
- Incompatible software.
How Can You Fix Black Screen of Death
1. Boot in Safe Mode
The easiest way to recover from Windows 10 black screen crash is to boot the PC in safe mode. This can be done both before and after signing in to your PC. Let’s see how.
a. BSOD before Signing In
When you are not able to boot the PC without BSOD, you can directly start it in the safe mode.
- Restart your PC. Hold the shift key when you see the sign-in screen. Select Power and Restart again.
- After restarting, select the option screen.
- Now, go to Troubleshoot>Advanced Options>Startup Setting> Reboot.
- You will get many options after reboot. Choose Safe Mode with Networking.
Once you are in safe mode, go to the Device Manager and then go to Display Adapter. Right click on it, choose Properties, select Drivers, and hit Roll back driver.
b. BSOD after Signing In
If you are already signed into your PC, follow these steps for safe mode.
- Restart the PC and press F8 repeatedly.
- Select Safe Mode from the advanced menu.
- Hold windows key and C.
- Go to Settings and then Change PC Settings.
- Here, look for Update and Recovery> Windows Update.
- Click on View Updates to Check for Updates.
- Install all the pending updates.
2. Windows Data Recovery Software
One simple way is to use Stellar Data Recovery for Windows in Safe Mode.
- Install the software.
- Launch it.
- Click on Install.
Recover your data. Move it to an external drive. Then, get your PC checked to solve the underlying issues.
Note: You can also separately install Stellar Data Recovery Software. Then, move it to the PC facing error to recover your data.
Other Tips to Recover Your PC from BSOD
- Unplug all the external devices connected to the PC. Reboot and see if the Windows 10 black screen has stopped. If it has, connect the devices one by one to identify the faulty device.
- Delete recent updates. Some update or program may be faulty.
- Remove the battery of the PC. Wait for a few minutes. Insert the battery again and reboot.
- Open Control Panel and find Power Options. Here, open Choose what the power buttons do. Now, uncheck Turn on fast startup.
Protect Your System from BSOD
If you are unable to recover the PC from BSOD with the above methods, use data recovery services. But, remember, using unauthorized services can cause more harm to your system. So, contact only trusted providers such as Stellar to safely retrieve your data.
Stellar Data Recovery is one of the pioneers to introduce data recovery services in India. Starting out its operations in 1993 (25 years ago), it has served more than 3 million customers with 100% secure and confidential data recovery services. It has a strong portfolio of Class 100 clean rooms, in-house developed advanced technologies and software and a team of 100+ R & D engineers to solve even the complicated data problems within a stipulated time. Recognized and awarded for outstanding services in the IT industry, Stellar has become the first and foremost choice of various Fortune 500 companies.